FAQ

1. When will you deliver the goods after I place an order?
The delivery time is generally 3 months, depending on the product models and customer’s requirements.

2. Hong about the warranty?
Our products are guaranteed for 1 year. During the period, we provide free technical support and on-site service. Beyond the period, we still provide professional technical support and update software regularly. Appropriate fees will be charged.

Technical Support
1. First-Class Service and Quality
Service: OEM, customization
Quality: Before delivery, every product must undergo complete testing, adjustment and third-party inspection to guarantee high-quality products.

2. Installation
For large-scale machines, we will design well-trained technicians to offer on-site installation, adjustment and operator training.

Simplewell Technology Co., Ltd.

Add.: No.6, Golden Lake Industrial Park, Songmushan village, Dalang town, Dongguan, Guangdong province, China.
Tel.:
+86 0769 8888 7909-806
(8:30~18:00 Beijing time at work day)
Cell Phone: +86 18676050580 (24 hours)
Fax: +86 0769 8888 5229
E-mail: sales06@simplewell.com.cn
WhatsApp: +86 18676050580
Contact Person: Cindy